Privacy Policy

🔒 Privacy Policy – ComfortKicks

At ComfortKicks, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or make a purchase, we may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely)

  • Order history

  • Website usage data (cookies, IP address, browser type, etc.)

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Contact you regarding your purchase

  • Improve our products and services

  • Respond to customer support requests

  • Send you promotional emails or messages (if opted in)

  • Prevent fraud and ensure security

3. Data Security

Your personal information is securely stored and protected using industry-standard encryption and security practices. We never store your payment details directly.

4. Third-Party Services

We may share your data with trusted third parties only for the following purposes:

  • Delivery and logistics partners

  • Payment gateway providers

  • Marketing & analytics tools (e.g. Facebook Pixel, Google Analytics)

These third parties are obligated to handle your data securely and only for the agreed purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings from your browser.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for corrections or updates

  • Opt-out of marketing communications at any time

To make any such request, contact us at:
📩 Email: hello@comfortkicks.pk
📱 WhatsApp: 03014916153

7. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page, and your continued use of the website will indicate your agreement with the updated terms.

By using our website and placing an order, you agree to the terms of this Privacy Policy.