FAQs

🧾 Frequently Asked Questions (FAQs)

1. What makes ComfortKicks different from other footwear brands?

ComfortKicks specializes in premium comfort footwear designed with cushioned soles, breathable materials, and modern styles — perfect for everyday wear without compromising on comfort.

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2. How can I place an order?

Simply browse our collection, select your preferred size and design, then click “Add to Cart” and proceed to checkout. For any help, you can also contact our support team on WhatsApp.

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3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan for your convenience.

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4. What is your exchange policy?

We offer a 7-day easy exchange policy. If the size doesn’t fit or you face any issue, you can request an exchange within 7 days of receiving your order.

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5. Is delivery free?

Yes, we offer Free Delivery nationwide on all orders.

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6. How long will it take to receive my order?

Delivery usually takes 3 to 5 working days, depending on your location.

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7. Do you offer half sizes or custom fitting?

Currently, we offer standard sizes. Please refer to our Size Guide before placing your order to ensure the best fit.

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8. How can I contact customer support?

You can reach us via:

• WhatsApp: 0301 4916153

• Email: hello@comfortkicks.pk

• Or message us directly on our Instagram/Facebook pages.

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9. Are your shoes suitable for all-day wear?

Absolutely. Our footwear is designed with cushioned insoles and flexible soles, making them ideal for long hours of use whether at work, home, or on the move.

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10. Where is ComfortKicks based?

ComfortKicks is proudly based in Pakistan and serves customers nationwide with quality-focused, comfort-driven footwear.